Anybody in the food-services industry who does this to their customers is a cunt who deserves to lose their jobs. Not only is it just down right wrong, but it could be dangerous to somebody who has particular dietary requirements.
Having had the unfortunate experience of living with somebody who works at Starbucks, I have no doubt that this shit happens.
i’m lucky enough to have encountered a barista malicious enough to do this to me - i ordered a decaf latte with soy milk and they gave me fully caffeinated with cow’s milk. cue hours of panic attacks and feeling sick. ugh
I recently heard of a local cafe (that got shut down) where the owner was a total cock head who didn’t really care about his business, staff, or well being of customers. They served full fat milk in 100% of their drinks, without telling their customers when they asked for skinny, and the idiot barista went along with it, thinking it was harmless and funny, until her diabetic father came in for a coffee. Yeah, not so funny when it has an effect on you!
Once at Starbucks, i ordered a Skinny Pumpkin Spice Frappe, skinny because I need to lose weight before surgery but a starbucks drink in general because it was finals and i was tired. The lady at the register says “Skinny? Are you sure?” i say yes, and she asks me again if im sure. I say yes again. She adds “It tastes different.” I say I know, I prefer the taste, please give me a Skinny one. She proceeds to give me a non skinny one anyway (considering it tasted like pure sugar and whole milk). I had to throw it out since i didnt taste it til i got to class. Sighs.
Starbucks employees are required to remake your drink at no extra charge if it isn’t right btw. Even if it just doesn’t taste right they have to remake it. There are actual signs around saying it now. Don’t tolerate a rude attitude and an incorrect drink when you pay that much!
